Compare investigation and assessment with suitable examples.

1 Answer

The claim investigation process is the procedure in which insurance company surveyor or loss assessor obtains information to examine the claim. As result it requires various documents to go through, visit to location, interviewing peoples from spot & inspecting property or vehicle if required. These investigations may lead to taking photographs & video. And in case of assessment it can determined insured about liability for claim as well as the amount of compensation to be paid. Assessment means assessing total amount or estimation of claim. Ex: Suppose one vehicle met with an accident then surveyor will do directly assessment of estimation as per claim form but if there is any injury to anyone then surveyor need to investigate the case by above method. 
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